How Tokens Work
Urban Refit tokens are at the heart of our circular economy. Earn tokens by participating in sustainable fashion, then use them to save on future purchases or support charities you care about.
Token Value
1 Token = NZ$1
Use tokens as real money towards your next purchase or charity donation
The Circular Economy
Our token system keeps value circulating within our community, reducing waste and supporting sustainable fashion.
1. Shop
Buy quality pre-loved clothing at great prices
2. Earn Tokens
Sell back items you no longer wear for tokens
3. Redeem or Give
Use tokens for discounts or donate to charity
Ways to Earn Tokens
Multiple ways to build your token balance
Weekly Login Reward
EasySimply log in once a week to earn free tokens. It's our way of saying thanks for being part of the community.
Sell Your Clothes
Best ValueHave quality items you no longer wear? Submit them through our Sell page. We'll review and make you a token offer based on brand, condition, and demand.
Purchase Rewards
AutomaticEvery purchase earns you tokens back. The more you shop sustainably, the more you save on future orders.
Ways to Spend Tokens
Your tokens, your choice
Save on Purchases
Apply your tokens at checkout to reduce your order total. Each token is worth NZ$1 off your purchase.
- Use any amount of tokens
- Combine with other discounts
- No minimum purchase required
Donate to Charity
Convert your tokens into donations for our partner charities. Make a difference while cleaning out your wardrobe.
- Choose from multiple charities
- 100% of tokens go to charity
- Track your giving impact
Important: Tokens Are Not Cash
Urban Refit tokens are part of our closed-loop ecosystem. They cannot be exchanged for cash or transferred outside our platform. This keeps value circulating within our sustainable fashion community, supporting both you and our charitable partners.
Frequently Asked Questions
Do tokens expire?
No, your tokens never expire. They'll be waiting for you whenever you're ready to use them.
How do I check my token balance?
Your token balance is displayed in your profile dashboard. You can also see it at checkout when applying tokens to your order.
Can I earn tokens without selling clothes?
Yes! You earn 5 tokens just for logging in each week. You also earn tokens back on purchases.
How long does it take to get tokens for sold items?
Once you accept our offer and ship your item, tokens are credited to your account within 2-3 business days of us receiving and verifying the item.